Business intelligence has grown considerably over the past few years. The IT industry has gone through a significant amount of changes as businesses needs and trends result in growth of business intelligence software, cloud computing vendors and big data and analytic platforms. Want to learn more about BI? Join IBM Cognos Training for a deep understanding of its application and BI usage.

One of the biggest cloud-based and cognitive-computing firms in the market today is IBM, an international technology company that offers cloud-based services and software. IBM presently provides a suite of web-based integrated business intelligence solutions, which is called IBM Cognos.

IBM Cognos is great performance management and business intelligence software suite designed for deployment by business users without technical knowledge. Large organizations use Cognos to drag and analyze corporate data and create reports to help them make well-informed business decisions. IBM Cognos Software empowers businesses with convincing data storytelling that leverages the use of attractive visualizations, dashboards and graphs.

Here’s why you need to upgrade your BI software to IBM Cognos Analytics:

       I.            Cognos Self-Service

     II.            Cognos Web-based Interface

  III.            Cognos Dashboarding

Cognos Self-Service

The IBM Cognos platform has self-service capabilities and self-service analytics solutions that provide business users the capacity to work with business data despite having little knowledge of data mining. It means, no other data related experience is needed with the self-service functionalities available in IBM Cognos.

The reports available perform the data aggregation and make user-friendly interested data graphs and visuals. Additionally, self-service Business Intelligence enables users to analyze and then visualize data without involving their IT department.

Cognos Web-Based Interface

IBM Cognos presents a single access point to all the business data available through a web-based interface that consists of querying, reporting and online analytical processing. Web-based modeling within the platform produces data modules that enable users to utilize the tool to look for text and return appropriate information.

Some of the web-based interfaces in the Cognos platform have the following components:

·        IBM Cognos Connection

·        IBM Cognos Administration

·        Cognos Query Studio

·        Cognos Report Studio

·        Cognos Analysis Studio

·        Cognos Event Studio

·        Cognos Metric Studio

·        Cognos Workspace

·        Cognos Workspace Advanced

These capabilities enable the users to improve data discovery and legacy business intelligence solutions in a single place. The supremacy in web-based interfaces allows for negligible maintenance in desktop applications or browser plug-ins and overdo in storage.

Cognos Dashboarding

IBM Cognos Analytics represents insights and situates them into dashboards and stories. Visualizations within the platform comprise of dashboards, graphs, charts, tables, plots and maps. Users can drag and drop data into screens to provide helpful visualization to help in analysis. The Dashboarding feature available in IBM Cognos gives a snapshot capability where users can create blocks of historical data on-premise or in the cloud. And the users are also able to upload and merge data while merging the visualization of compound data points and multiple data sources to form one personalized view.

In addition to this, the self-service dashboard features within the platform present smart interaction with business data through the automated dashboard and pre-built templates appropriate for applying data to the dashboard quickly. Dashboarding allows for impressive data storytelling, analytic queries and many more operations.

Simulating Artificial Intelligence to Enhance Productivity

AI technology is implemented in businesses to accelerate the productivity of big data users by providing Informatica Training  to the personnel of the organization. Even knowing the growth of IT budgets is slow; IT Managers must know to improve productivity. When you are on your way to managing the complex business data environments, these three approaches will help you to achieve that:

1.     Deploy data lakes

2.     Facilitate self-service analytics

3.     Leverage Machine Learning

The above use cases assist by implementing AI to big data providing data-driven automation and intelligence that benefits operations, enhances data accessibility and availability and assigned and distribute data structures.

Informatica is the pioneer in providing better data management and integration service. Today, you will explore how the productivity of big data users is improved by using AI and Machine Learning and moreover, how will get specified solutions for digital transformation. Let’s discuss various use cases and some machine learning methodologies and algorithms for data integration.

CLAIRE (Cloud-scale AI-powered Real-time Engine) by Informatica uses AI and Machine Learning strategies to significantly boost productivity by solving big data challenges of the enterprises.

Check out here how CLAIRE is used to automate operations in data lake management with Machine Learning Methodologies:

1.     Ingestion and Streaming (ML -A* Genetic Algorithm)

Informatica’s CLAIRE builds an intelligent structure to ingest and streamline semi-structured data; it acquires structure from messed and logged files by making it easier to understand and work. It adapts quickly transforming without affecting file processing with a content-based approach to parsing files.

CLAIRE percepts “evolution” to promote better results and a genetic algorithm approach for automation. For finding the correct solution, each set of property it checked, edited and tested specifically. It illustrates the file structure without any requirement of input by the user. Structures are initially derived on delimiter-based parsing and then scored by evaluating its derived domains and input coverage. It provides considerable changes to the top-scored data in "mutation" phase and then adjourns process after achieving the right structure.

2.     Integration

For step integration, CLAIRE is used in different ways;

• On the basis of Performance, use smart optimizer for running big data workload.
• Get recommendations of mapping-level based on past user activities.
• According to Cost and heuristics, changes join order smartly.
• Work as per Heuristics to leverage a cost-based optimizer.

3.     Enriching

Parsing and Entity Extraction(ML: NLP as per Stanford’s NER)

For extracting entities from strings, normally users need to write parsing rules from Reference tables and Regular Expressions. The complexity of data is increasing steadily, so it is not possible to match every input. Hence, it uses pre-trained models to extract files. The natural language processing (NLP) is Stanford’s Named Entity Recognizer (NER) based; it identifies and extracts entities from strings.

Text Classification (ML: Naive-Bayes and MaxEnt)

Supervised learning with Naive-Bayes and MaxEnt is used to train models and accredit tags. After that, the trained models are deployed to tag, streamline and operate various sections of input during data processing. It helps in differentiating usage of various words having the same sort of meanings.

4.     Preparation

Based on other user's activities, like Amazon, Informatica’s CLAIRE also suggests smart recommendations.

Informatica has introduced CLAIRE as an advanced technology in the field of data lake management. If you are not known to this technology, join in Informatica Training  to acknowledge the implementation of Artificial Intelligence and Machine Learning.  ExistBI are authorized Informatica Partners and offer training and consulting in the US, UK and Europe.

Companies involved with customer services love Salesforce Case Management functionality. But how exactly can a Salesforce consulting partner help with customer service? Well, that’s something we are going to explain in this article. You will get familiar with some common case-related problems and will discover their solutions.

Problem #1. Customer Service Inaccessibility

Malfunctioning product, expected delivery failure, way of speaking, etc. could be the reasons for customer frustration. Resulting in contacting customer services and inevitably being put on hold several times before you get to the person with the right information to solve your issue.

SOLUTION: Salesforce Case Management doesn’t solve this problem. Unexpected, right? However, a part of Salesforce Case Management – Salesforce Service Cloud – offers omni-channel facility. It supports a wide range of channels along with web forms, calls, mobile app chats, web chats, social media (Facebook, Twitter, Sino Weibo, Instagram, Google+), etc. All these are integrated with Salesforce that means you can access all of these features under the single roof. Therefore, no tool switching anymore! 

Problem#2. Losing Case Sight or Unknown Solution

Too many customer complaints raise the chances of forgetting one or two complaints between all these. Moreover, in many cases, the executive might not be able to respond to the customer because their problem is out of their area of expertise. This can lead to a complete inability to help your customer.

SOLUTION: These issues can be solved with automatic case assignment feature of Salesforce.

When a case is opened Cloud triggers assignment rules. The case is further sent either to an agent directly or a team of agents. Then, it’s displayed in case queue related to a particular area.

There are certain case assignment parameters which are:

·         Load

·         Technical competencies

·         Case Priority

·         Customer History

·         Hours of working

·         Region

·         Case thread      

Problem#3. Low Customer & Agent Satisfaction Due to Incorrect Prioritization

Not handling some cases as a priority can make any call center look unprofessional. There are some cases if they don’t get on the spot assistance and solutions can cause more problems. This shrinks customer and agent satisfaction.

SOLUTION: Setting case priority doesn’t help every time. But can your current tools do this automatically? There’s an automatic case priority feature in Salesforce cloud-based on

various criteria. It will help you to choose – case severity, case type, customer importance, customer sentiment, etc. 

Problem#4. Taking Too much time to Resolve a Case

Customers want solutions quickly. And the fact that the agent is spending more time talking and less time resolving doesn’t amuse them. There could be any reason behind slow delivery of solution: lack of agent responsibility, agent overload, absence of priority, etc. But even if the case load is moderate and the agent is still not able to resolve the problem might have something to do with case escalation mechanism.

SOLUTION: With Salesforce, if an agent has failed to close a case, an automatic case escalation mechanism will be triggered. This indicates assigning high priority and reassigning of the cases. The true reason behind Salesforce escalation is that most of the

agents are interested in meeting deadlines as it impacts their overall performance and keeping a track of time is crucial. Salesforce does it all automatically. 

To put it briefly, your Salesforce consulting partner can provide promising potential tools for solving case management related problems. If you too want the solution to your customer-related problems and provide them swift case resolution, Salesforce is the place to start.  Contact Salesforce consulting partner's ExistBI for support today.

If you want to deliver incomparable customer services that grow your business constantly then you need to choose the right salesforce consulting partner, as they have the experience and skills to implement the best sales practices. They can help in building your applications faster, marketing and selling your products sooner and following up with your customers better. Now the question arises that what things should be considered while choosing a salesforce consultant for your business? Following are few points that you should look for in a consulting company:

Sales –Your salaesforce consultant team should consist of sales managers or operation directors as they offer important, real-world insights and advice you on sales strategies that prove effective for your business.

Project Management –A good salesforce consultant has experience in project management. This ensures smooth execution of projects, prompt delivery and successful post-implementation training.

Related Technologies –A salesforce consultant team must also have experience across numerous technologies with which a salesforce integrates, like custom software applications and using programs like Quickbooks, Tally etc.

Apart from salesforce expertise, a salesforce consulting company should possess other critical skills in order to establish a successful partnership. These include:

When hiring the best salesforce Consultant for your business, you must first understand the consultant’s implementation methodology. Agile-based delivery is undoubtedly the best practice since it accounts for iterations and phases that help in ensuring that the project is completed on time and within the set budget. This methodology also ensures high level of collaboration and communication between the salesforce partner and your team, consequently leading to better results.

It is also important to discuss with a salesforce partner that whether they will support your operations after the completion of implementation. If yes, then how? It is best to choose a partner who keeps focus on the ongoing salesforce issues and updates so that you do not lack in this competitive business world.

Another important aspect that cannot be ignored when choosing a salesforce support is to set and discuss your budget so that you only go for options that lie within your range. You should ask the consultants for proposals and choose the best one after comparing their offerings.

Underestimating the difficulty and value of transferring your data into salesforce is a big mistake. The process of merging data from Outlook contacts, various excel spreadsheets, Microsoft Access, e-mail newsletter database, etc is quite difficult.  Any complication in data migration can cost you a lot. Therefore, if you have data trust issues in your newly hired Salesforce system, there is a likelihood of your project failure.

It is better to work with a salesforce consulting company that is geographically near to you. This will totally eliminate the issues of time zones and will give you the chance to work closely with your consulting team. This also facilitates face to face communication, high engagement and better alignment of team.

Although, choosing the right salesforce consultant is a daunting task, but the aforementioned qualities can surely help you to go for the option that aids in transforming your business infrastructural requirements, automating regular processes and upgrading and migrating to the cloud.

Data is undoubtedly one of the most important assets of a company. It allows companies to better understand their customers and the prevailing trends, and it ensures that they make better decisions regarding their products and services in the future.

However, in today’s time with an influx of massive volumes of data, it is often quite difficult to understand and use this data effectively. This is why data analyzing can be a task that is riddled with halts and pauses, greatly reducing your efficiency and productivity.

This is where Informatica comes in. Informatica refers to a tool used for data extraction. Any individual that is well-versed with informatica training will have the ability to not only make the tasks involving data much easier, but also much faster, and generally accelerate the rate of analyzing and representing data.

Informatica training allows you to use your expertise and skills in the way companies demand nowadays. Today, not only large enterprises, but also smaller companies and businesses have a vast amount of data collection, and thus managing this data can be quite a hurdle without informatica training.

Informatica training can help you by providing the following benefits:

·         Extraction of Data from various branches

·         Transformation of Data to better suit the user’s need

·         Transferring of Data to different warehouses or databases

In this fast-paced world, speed and effectiveness are valued above everything else. Being able to perform tasks at a faster pace is what will allow your company to propel itself ahead of your competitors.

This is just what informatica training is capable of doing. A task like data migration, which is a necessary part of any organization, usually has a sluggish rate of progress. It can consume your entire funds and go beyond the expected budget. However, with the help of informatica, data migration can be done effectively and easily.

Companies are thus on the lookout for individuals who have the ability to utilize informatica. It allows the user to avail many options, and is quite accessible too. And that is what is increasingly making it popular.

In any company today, individuals who are skilled in informatica are able to provide the following benefits:

·         Proper data handling

·         Construction of warehouses

·         Effective and quick data migration

That being said, if you plan on using informatica training as a way to shape your career, then the time is perfect. The world’s leading companies are using informatica to change the way they conduct business, and employers are looking forward to hiring individuals who have informatica training.

With the increasing dependence of companies on data collection and evaluation, and just how important of an asset data is to them, informatica training will undoubtedly continue to rise in popularity, allowing individuals skilled in it to find a position for themselves amongst the world’s leading companies.

You can easily access the informatica training courses, as they are quite accessible and don’t require much prior knowledge. Anyone with a basic knowledge of computing can use it to become a master at data handling and migration. If you wish to secure yourself a position amongst the world’s top and leading companies, you must invest in informatica training, as it is the only way a future of that sort can be made into a reality.

Here is a short video on Tableau training: https://www.youtube.com/watch?v=9tvV-lbrBPM&list=PLREDZv-uBI0744fAUS1EwEcq3OZze6raf

For more information, stay tuned to our blogs.

SAP BusinessObjects is a full-fledged business intelligence suite that offers numerous capabilities to its users. From crucial reporting and analysis to critical data visualization, the SAP BO can do it all! Because of its scalability and wide usage, more and more enterprises are investing in professional SAP BusinessObjects trainingclasses. It shouldn’t come as a surprise though, since the success of a modern enterprise can be determined to a significant extent by how much it invests in BI technology, drives insight, and takes action on said insight.

There are tons of business intelligence tools in the market, each serving a different purpose. Some are focused on performing analysis, while others are meant to perform data visualization only. Managing and integrating all of these different BI tools could become incredibly difficult, and not to mention, really expensive. Therefore, to overcome this challenge, it is highly advised to opt for a platform that offers multiple solutions under one name, such as the SAP BusinessObjects.

However, the SAP BusinessObjects isn’t that straightforward and easy-to-use. To reap the maximum benefits, it is imperative that you also invest in a suitable training program that prepares your workforce to handle this state-of-the-art BI suite. ExistBI is a promising name which could help you with your training requirements. But how? In this article, we will discuss everything in detail. Let’s begin:

The SAP BusinessObjects isn’t an average BI suite. It has some truly remarkable features, the details of which are discussed below:

The way an organization reports and analyzes its data can tell a lot about its long-term success. The SAP BusinessObjects offers amazing capabilities to its users, allowing them to understand their data in a much better way and identifying hidden trends/patterns, leading to better decisions.

Performing analysis carefully is one thing. However, representing your findings in the best way possible is an entirely different matter. To ensure swift and smooth interpretation of data, it is important to invest in decent data visualization tools. The SAP BusinessObjects solves this problem with its built-in data visualization and dashboarding features.

Another thing which makes the SAP BusinessObjects an amazing business intelligence suite is its ability to integrate smoothly with the Microsoft Office Suite – Something which is difficult to do so with most of the other BI platforms.

Now that you are convinced about the amazing capabilities of the SAP BusinessObjects, it’s time to let you know exactly what it is that makes ExistBI the best training platform:

Perhaps the most compelling reason to consider ExistBI for your training needs is the fact that all of our trainers are SAP-certified. These professionals know the BI suite inside out, and have over 10 years of experience. Anyone who learns under their shadows should consider himself/herself lucky.

ExistBI provides a licensed training environment for its trainees, which provides them with hands-on experience. This helps them in applying whatever they learn effectively in the real world.

To conclude, SAP BusinessObjects BI suite can really uplift your organization by providing your workforce with incredible features. However, if you truly want to lift-off and touch the sky, then let ExistBI’s professional trainers help. To learn more, visit our official YouTube channel: https://www.youtube.com/channel/UC715u-kN-nTA3_tJNylu-Zg

As the world slowly progresses towards a technological utopia where state-of-the-art technology governs the way we live, do business, and interact with one another, more and more businesses are aiming towards perfection. This need for perfection is reflected clearly in their day-to-day use of business intelligence technologies and how they utilize the power of big data. Considering this need for efficient decision-making and improved operations, it becomes clear that businesses must rely on advanced technologies and applications to make their operations smoother and better.

There are many vendors that offer their unique BI solutions that cater to the challenges of data integration, management, reporting, and analysis. Right now, we’d like to talk about Informatica, a leading software company that designs and develops data integration and enterprise cloud management systems. Considering the popularity of their solutions, the demand for Informatica training has certainly gone up in recent years. By choosing ExistBI for this purpose, you could very well take your business to the next level!

In this article, we will discuss the many benefits of Informatica and why you should invest in its training!

What Informatica Has to Offer

As mentioned above, Informatica deals in enterprise cloud management and data integration solutions. It has a number of products to offer that cater to cloud services, ETL, big data, data integration, data governance, data security, and, last but not least, master data management. The applications of these products are immense, encompassing a vast range of industries including banking, healthcare, insurance, retail, utilities, and many more! But what EXACT benefits do Informatica products offer? Here are some that are worth mentioning:

ü  The freedom of working on your BI processes on the cloud.

ü  Seamless data integration.

ü  Ease of accessing all data.

ü  Smooth data governance and quality maintenance.

Reasons to Enroll Yourself & Your Workforce in ExistBI’s Informatica Training Classes

Now that we have given you a taste of what Informatica’s products have to offer, let us discuss why ExistBI should be your number one choice to get training from! Here are the top 3 reasons:

·         ExistBI Is an Authorized Training Partner of Informatica

When it comes to providing training in BI tools, it’s important for the trainers to be well aware of the latest news related to the vendors and their products. We are official training partners of Informatica, which means that we keep our curriculum up to date at all times.

·         ExistBI’s Trainers Are Certified and Highly Experienced

All Informatica trainers at ExistBI are certified and highly experienced. They all bring up to 10 years of industry experience to the table. The learning that you’ll receive from them will definitely be far better than that which you can get at any mediocre institute.

To Conclude…

If you want to embrace BI success with Informatica’s products, ExistBI can help! Make the right choice by investing in your enterprise’s future! If you’d like to learn more, watch this video of a case study on the training we provided to Costco: https://www.youtube.com/watch?v=utdxC40Q0O4

For more details, visit www.existbi.com or give us a call – our experts would love to talk to you.