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If you want to deliver incomparable customer services
that grow your business constantly then you need to choose the right salesforce
consulting partner, as they have the experience
and skills to implement the best sales practices. They can help in building
your applications faster, marketing and selling your products sooner and
following up with your customers better. Now the question arises that what
things should be considered while choosing a salesforce consultant for your
business? Following are few points that you should look for in a consulting
company:
Sales –Your salaesforce
consultant team should consist of sales managers or operation directors as they
offer important, real-world insights and advice you on sales strategies that
prove effective for your business.
Project Management –A
good salesforce consultant has experience in project management. This ensures
smooth execution of projects, prompt delivery and successful
post-implementation training.
Related Technologies –A salesforce consultant team must also have
experience across numerous technologies with which a salesforce integrates,
like custom software applications and using programs like Quickbooks, Tally
etc.
Apart from salesforce expertise, a salesforce
consulting company should possess other critical skills in
order to establish a successful partnership. These include:
When hiring the best salesforce Consultant for your
business, you must first understand the consultant’s implementation
methodology. Agile-based delivery is undoubtedly the best practice since it
accounts for iterations and phases that help in ensuring that the project is
completed on time and within the set budget. This methodology also ensures high
level of collaboration and communication between the salesforce partner and
your team, consequently leading to better results.
It is also important to discuss with a salesforce partner
that whether they will support your operations after the completion of
implementation. If yes, then how? It is best to choose a partner who keeps
focus on the ongoing salesforce issues and updates so that you do not lack in
this competitive business world.
Another important aspect that cannot be ignored when
choosing a salesforce support is to set and discuss your budget so that you
only go for options that lie within your range. You should ask the consultants
for proposals and choose the best one after comparing their offerings.
Underestimating the difficulty and value of transferring
your data into salesforce is a big mistake. The process of merging data from
Outlook contacts, various excel spreadsheets, Microsoft Access, e-mail
newsletter database, etc is quite difficult. Any complication in data
migration can cost you a lot. Therefore, if you have data trust issues in your
newly hired Salesforce system, there is a likelihood of your project failure.
It is better to work with a salesforce
consulting company that is geographically near to you.
This will totally eliminate the issues of time zones and will give you the
chance to work closely with your consulting team. This also facilitates face to
face communication, high engagement and better alignment of team.
Although, choosing the right salesforce consultant is a
daunting task, but the aforementioned qualities can surely help you to go for
the option that aids in transforming your business infrastructural
requirements, automating regular processes and upgrading and migrating to the
cloud.