Readers' Choice 2022: The Home Security Brands You Like Best

Modern home security products have made it easier than ever for you to protect yourself, your loved ones, and your property. By leveraging your home’s wireless network, they allow you to set up devices without running cables all over your house. Using your broadband connection, they let you easily connect to, view, and manage your system from anywhere. You can use your smart home assistant—be it Alexa, Google Assistant, or Siri—to receive alerts and control your devices. In many cases, the events that your system tracks, along with those that your neighbors’ systems track, can identify issues in your community. Your internet-connected security system can even communicate with a professional monitoring center that can summon help for you, like any old-school security system.To get more news about lock manufacturer, you can visit securamsys.com official website.

In our latest PCMag Readers’ Choice Award survey, we asked you to rate the various home security products that you own: security systems that use various sensors throughout your home, security cameras for inside and outside your home, video doorbells that alert you to people approaching and package delivery, and smart locks to control who warrants entry. Any one of these products can immediately help you better understand what’s going on in and around your home. Use them all and you’ll feel super-safe.
DIY home security systems exemplify the changing times. 75% of respondents whose security system was four years old or more said that their system was professionally installed, compared with fewer than one-third (31%) for newer systems. Over 90% of the respondents who have a Ring or SimpliSafe security system—the two most popular among our respondents—installed their systems without a pro.

The two top-performing companies are almost unprecedently evenly matched. We give the Readers’ Choice Award to SimpliSafe, which has won it now every year since we added this category in 2018 because it has more top satisfaction ratings. But both companies have good marks across the board and, in fact, tie on the two most important ratings: overall satisfaction and likelihood to recommend.

SimpliSafe and Ring (the latter Amazon owns) both earn overall satisfaction ratings of 8.8 on our scale from 0 (extremely dissatisfied) to 10 (extremely satisfied). The overall satisfaction rating is not an average of other satisfaction ratings. Instead, we base it on the respondents’ direct answer to the question, “Overall, how satisfied are you with your security system?” SimpliSafe’s overall satisfaction rating is up slightly from last year’s 8.7, while Ring improved from 8.6.
The two companies also receive identical marks of 9.1 this year for likelihood to recommend, a key measure of satisfaction. Again, this is a small improvement for SimpliSafe over its 9.0 last year, and a slightly bigger bump up for Ring from its 2021 rating of 8.9 on this measure. The companies also tie on satisfaction with ease of use (9.3) and satisfaction with window and door sensors (9.1).

SimpliSafe edges out Ring on several other measures. The biggest gaps are in satisfaction with customer service (9.1 to 8.6) and with technical support (also 9.1 to 8.6). Interestingly, while SimpliSafe rates better for system cost (9.0 to 8.6), it receives its lowest score on satisfaction with the cost of a monitoring subscription, where it only gets an 8.3 to Ring’s 8.9. It's not a requirement that your system is professionally monitored, but 90% of SimpliSafe respondents and 79% of Ring respondents do it.
It's clear from the responses that consumers have two excellent choices for whole-home protection. While we give the edge to SimpliSafe, Ring stacks up very well against it. We look forward to seeing how the two companies try to improve against their competition in the coming year.