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Victorian couple asked to pay
'We were also told that the availability of flights could not be guaranteed and that if we were to re book, we would need to do so at the hermes black belt knockoff current rate 1,321,700 velocity points or $8,500,' the husband wrote in a post on Virgin Australia's Facebook.
Virgin Australia's customer service team told them their only option was to cancel the reservation and re book
After taking to social media to vent their outrage, Virgin re booked the couple on another flight but still charged them $1000 in taxes.
The couple were glad to resolve the issue but feared it would happen to other young holiday goers like themselves.
'If you are cancelling and rebooking a frequent flyer program redemption ticket close to the date of travel, it is often the case that a redemption seat will not be available and therefore will incur a a greater cost to rebook.'
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'We were also told that the availability of flights could not be guaranteed and that if we were to re book, we would need to do so at the hermes black belt knockoff current rate 1,321,700 velocity points or $8,500,' the husband wrote in a post on Virgin Australia's Facebook.
Virgin Australia's customer service team told them their only option was to cancel the reservation and re book
After taking to social media to vent their outrage, Virgin re booked the couple on another flight but still charged them $1000 in taxes.
The couple were glad to resolve the issue but feared it would happen to other young holiday goers like themselves.
'If you are cancelling and rebooking a frequent flyer program redemption ticket close to the date of travel, it is often the case that a redemption seat will not be available and therefore will incur a a greater cost to rebook.'
Most watched News videos EXCLUSIVE: Ariana Grande Hermes belt replica plane arrives back in the US Homeless man describes how he helped after Manchester attack Moment bomb explodes at Ariana Grande concert Eye witness describes spotting the Manchester attacker Threat level now CRITICAL: PM raises terror level Forensic officers raid of Manchester suicide bomber Armed police prepare to raid of Manchester suicide bomber Blood seen dripping from victim leg after Manchester Man is arrested by police outside Buckingham Palace Sickening video warns of more attacks after Manchester Huge tailbacks on M6 as police after crash between lorry and car Mum of Manchester attack victim Georgina Callander releases balloons
Help for the homeless heroes: Millionaire West Ham owner. The schoolgirls massacred by ISIS coward: Five teenagers. Was bomber's family in global terror network? Killer. 'Our little princess has been so lucky': Father's joy as. Britain on lockdown: Army deploys 1,000 heavily armed. Mother of child actress pictured hugging a female police. Horror on the M6: Lorry driver is arrested after four. Grisly photos of scorched remnants of suicide bomber's. Tourists watch in horror as armed police arrest man. Aaron Hernandez's hell behind bars: NFL star killed. More than 24 hours Hermes replica belt paris on, desperate families fake hermes mens belt still search. Heartwrenching scenes as the mother of 15 year old. BREAKING NEWS: My son is innocent, insists father of. Comedian Jason Manford deletes Twitter after being. 'I won't forget what you said!' Trump tells Pope after. White women's burrito shop is forced to close after. Melania and Ivanka wear black veils to meet the Pope at. Bomber from a red brick semi who 'knew an ISIS. MOST READ NEWS Previous.
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