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I've written at length about the importance of generating customer recommitments. These are explicit pledges that customers are happy enough to return and are committing to do so.
?Will do! and ?Sure thing! and ?You bet!? are all recommitments.
If you want customer loyalty and an immediate signal of satisfaction, they are money in the bank.
Figure out how to agreeably ask for and get feedback in the here-and-now about how you're serving and satisfying customers. It's faster, cheaper, and more reliable than more ?clever? means.
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