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Vodafone customers in IP1 vent frustration over lack of service
Vodafone customers in the IP1 area of Ipswich say they have been unable to make or receive calls since Wednesday, December 18, despite receiving repeated assurances that the problem does not exist.
Judith Gunion, a where to buy cartier bracelet copy self employed sports massage therapist, says she relies on being accessible to her clients and is "incredibly frustrated" at having been cut off for imitation cartier jewelry so long.
"My clients can't get in touch, every day I have to walk into town to check my messages and I'm missing so many calls it's becoming very frustrating," she said.
Vodafone has confirmed it is investigating the issue and hoped to have it resolved "as soon as possible" but said it was only affecting 3G services.
However, Ms Gunion, and many more disgruntled IP1 customers, insist the problem affects the entire service not just 3G.
They also claim Vodafone has repeatedly failed to act on their complaints and refused to give assurances of when their service might be restored
"It's the stonewalling that gets to you," Ms Gunion said.
"I've been told that no provider can guarantee complete coverage.
"But they're missing the point it's not as if we're asking for something we didn't have before we had perfect coverage before 10am on December 18."
The Ipswich Star's Facebook site received a torrent of complaints from angry Vodafone customers in IP1 over the weekend.
Sheila Lee Pegg, a senior citizen with disabilities, said she relied on her mobile to contact people for help in case of accidents or emergencies and found the lack of service "very annoying".
"Why couldn't Vodafone inform customers through other means instead of doing nothing?" she wrote.
Gemma Coote, another IP1 resident who commented with criticisms of the company's service cartier love bracelet online copy to customers buy cartier bracelet copy said it was "really starting to annoy (her)"
"I can't even send or receive messages and I'm still made to pay my phone bill," she wrote.
More messages of frustration came from Melissa Reid who said she'd contacted Vodafone "many times" only to be told there was no problem or it was being looked into.
"I hope they don't expect me to pay a line rental for a service I can't get," she commented.
A spokesman for the company said: "We're investigating an issue with the IP1 4 postcode area which is affecting the 3G service.
"Engineers have been sent to the location and we hope to have this resolved as soon as possible.
"We'd like to apologise to our customers for any inconvenience cause."
Need a bit of common sense and calm down. You dhoild speak to vodaphone ask gor signal booster which will increase ur signal. U plug it into ur broadband rooter but u need unlimited broadband the equipment is free if deemed u need it. They have to supply u with a decent signsl when u first sign up. It coild be that there is interference with the signal or signal overload. U need to check ur transmitter in area is working. I currently have vbad signal with 3mobile it aint their fault as cable thieves wrecked the mast. They hsve been very good to me got singnal booster temporary and it does triple the signal stength and reduction in line rental. Cant fault the service. If this is recent problem it probably the near by mast as u know there aint many due to people complaining that they are dangerous in late 90s early 00s. Bet people complaining about the signal complained about the masts back then. Catch22 can't have it both ways.regarding cartier necklace classic juste un clou knockoff Ne
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Vodafone customers in the IP1 area of Ipswich say they have been unable to make or receive calls since Wednesday, December 18, despite receiving repeated assurances that the problem does not exist.
Judith Gunion, a where to buy cartier bracelet copy self employed sports massage therapist, says she relies on being accessible to her clients and is "incredibly frustrated" at having been cut off for imitation cartier jewelry so long.
"My clients can't get in touch, every day I have to walk into town to check my messages and I'm missing so many calls it's becoming very frustrating," she said.
Vodafone has confirmed it is investigating the issue and hoped to have it resolved "as soon as possible" but said it was only affecting 3G services.
However, Ms Gunion, and many more disgruntled IP1 customers, insist the problem affects the entire service not just 3G.
They also claim Vodafone has repeatedly failed to act on their complaints and refused to give assurances of when their service might be restored
"It's the stonewalling that gets to you," Ms Gunion said.
"I've been told that no provider can guarantee complete coverage.
"But they're missing the point it's not as if we're asking for something we didn't have before we had perfect coverage before 10am on December 18."
The Ipswich Star's Facebook site received a torrent of complaints from angry Vodafone customers in IP1 over the weekend.
Sheila Lee Pegg, a senior citizen with disabilities, said she relied on her mobile to contact people for help in case of accidents or emergencies and found the lack of service "very annoying".
"Why couldn't Vodafone inform customers through other means instead of doing nothing?" she wrote.
Gemma Coote, another IP1 resident who commented with criticisms of the company's service cartier love bracelet online copy to customers buy cartier bracelet copy said it was "really starting to annoy (her)"
"I can't even send or receive messages and I'm still made to pay my phone bill," she wrote.
More messages of frustration came from Melissa Reid who said she'd contacted Vodafone "many times" only to be told there was no problem or it was being looked into.
"I hope they don't expect me to pay a line rental for a service I can't get," she commented.
A spokesman for the company said: "We're investigating an issue with the IP1 4 postcode area which is affecting the 3G service.
"Engineers have been sent to the location and we hope to have this resolved as soon as possible.
"We'd like to apologise to our customers for any inconvenience cause."
Need a bit of common sense and calm down. You dhoild speak to vodaphone ask gor signal booster which will increase ur signal. U plug it into ur broadband rooter but u need unlimited broadband the equipment is free if deemed u need it. They have to supply u with a decent signsl when u first sign up. It coild be that there is interference with the signal or signal overload. U need to check ur transmitter in area is working. I currently have vbad signal with 3mobile it aint their fault as cable thieves wrecked the mast. They hsve been very good to me got singnal booster temporary and it does triple the signal stength and reduction in line rental. Cant fault the service. If this is recent problem it probably the near by mast as u know there aint many due to people complaining that they are dangerous in late 90s early 00s. Bet people complaining about the signal complained about the masts back then. Catch22 can't have it both ways.
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